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SNOMED CT Implementation Maturity Assessment

This guide is designed as a manual resource to support reading, reflection, and structured discussion around SNOMED CT implementation maturity.

It provides:

  • Detailed explanations of each Key Process Area (KPA)

  • Full visibility of all questions, contexts, and answer options

  • A shared reference for workshops, stakeholder discussions, and planning sessions

Organizations can use this document to:

  • Facilitate internal reviews and group assessments

  • Support strategic conversations across teams

  • Build a common understanding of maturity levels and expectations


In addition to this guide, an interactive version of the assessment is available:

This online tool enables you to:

  • Complete the assessment digitally

  • Automatically calculate maturity scores

  • Generate structured outputs and insights

  • Track progress more efficiently


  • Use this guide when you want:

    • A comprehensive reference

    • To support facilitated discussions or workshops

    • To explore questions in detail before answering


The guide and the interactive tool are designed to complement each other:

  • The guide provides depth, context, and shared understanding

  • The tool provides efficiency, scoring, and reporting

Using both together ensures a more robust, consistent, and meaningful assessment process.

Use the interactive tool when you want:

  • A quick and structured assessment experience

  • Automated scoring and results

  • A more streamlined and repeatable process

Interactive Assessment Tool

When to Use Each

Working Together

πŸ‘‰ SNOMED CT Implementation Maturity Assessment Tool
Provide Feedback

Example: Member - National Release Center

Scenario

A national health authority with:

  • Well-established governance and national strategy

  • Strong central SNOMED CT capability (extension, policy, guidance)

  • Limited uptake across healthcare providers

  • Minimal secondary use of SNOMED CT data

This reflects a typical mid-stage national program, where central readiness outpaces adoption.


Question
Selected Option
Score

KPA Score = (25 + 25) Γ· 2 = 25


Question
Selected Option
Score

KPA Score = 75


Question
Selected Option
Score

KPA Score = (25 + 50) Γ· 2 = 37.5


Question
Selected Option
Score

KPA Score = 75


Question
Selected Option
Score

KPA Score = 25


Area
Score
Level

Domain Score = (25 + 75 + 37.5 + 75 + 25) Γ· 5 = 47.5

β†’ Level 2 – Emerging (upper range)


  • Strong national governance and policy alignment

  • Mature extension management and terminology capability

  • Clear strategic direction

  • Very low adoption across affiliates

  • Limited monitoring and feedback mechanisms

  • Weak stakeholder engagement

  • Minimal secondary use of data


To move toward Level 3 – Advanced, the Member should:

  • Establish national implementation mandates or incentives

  • Support onboarding of healthcare providers

  • Define minimum adoption requirements

  • Create formal stakeholder forums

  • Build partnerships with providers and vendors

  • Increase communication and support

  • Introduce national adoption metrics

  • Track usage across affiliates

  • Use data to guide interventions

  • Develop national analytics platforms

  • Promote reporting and research use cases

  • Align SNOMED CT with broader data strategy


Performing the Self-Assessment

The SNOMED CT Implementation Maturity Framework (IMF) can be used independently of the interactive assessment tool to support structured, collaborative evaluation of implementation maturity.

This approach is particularly useful for:

  • Facilitated workshops

  • Strategic planning sessions

  • Cross-functional reviews

Example: User Organization

A regional hospital that:

  • Uses SNOMED CT in several key departments (e.g., emergency, inpatient)

  • Has invested in clinician training and support

  • Has inconsistent workflow integration across systems

Example - Vendor / Software Product

A mature EHR product that:

  • Has broad SNOMED CT coverage across core clinical modules

  • Provides good usability (search, selection, UI integration)

  • Supports basic interoperability standards

Extension Management

75

Level 4

Secondary Use

25

Level 1-2

Overall

47.5

Level 2 – Emerging

Affiliate Adoption

<25% adoption

25

Monitoring & Metrics

Minimal monitoring

Governance Structure

Comprehensive governance with reviews

75

Strategic Alignment

Integrated with national initiatives

Stakeholder Involvement

Occasional engagement

25

End-User Resources

Structured resources

Extension Processes

Systematic processes

75

Secondary Data Use

Initial attempts

25

Growth & Adoption

25

Level 1-2

Governance & Strategy

75

Step 1: Score Key Questions

KPA: Growth and Adoption

KPA: Governance and Strategy

KPA: Stakeholder Engagement

KPA: National Extension Management

KPA: Secondary Use

Step 2: Overall Maturity Level

Step 3: Interpretation

Strengths

Weaknesses

Priority Actions

1. Drive Adoption

2. Strengthen Engagement

3. Improve Monitoring

4. Enable Secondary Use

Provide Feedback

25

75

50

Level 4

Early-stage assessments prior to formal scoring

A manual self-assessment enables organizations to build a shared understanding of their current state, validate assumptions, and identify improvement priorities.

Conducting a self-assessment involves five key steps:

  1. Preparation

  2. Scoring Individual Questions

  3. Calculating KPA Scores

  4. Determining Domain and Overall Maturity

  5. Interpreting Results and Identifying Actions

Each step is described below.

1

Preparation

Define Scope

  • Stakeholder type (Member, User Organization, or Vendor)

  • Organizational boundary (national, regional, or local)

  • Systems or products included

Assemble the Assessment Team

Include representatives from:

  • Clinical leadership

  • Technical/IT teams

  • Terminology specialists

  • Data/analytics teams

A multidisciplinary group ensures balanced and accurate scoring.

Where possible, collect documentation to inform scoring:

  • Policies and governance documents

  • System architecture and integration details

  • Training materials

  • Usage reports and analytics

2

Each question within a Key Process Area (KPA) includes a set of answer options mapped to a score (typically ranging from 0 to 100). Questions are usually presented with a six-option response scale, and scores from 0 to 100 are progressively assigned across options 0 to 5. The progression between response options is not uniform; instead, different values were assigned by the authors based on their assessment of the maturity level represented by each option.

  • Review the question and its context carefully

  • Select the option that best reflects your current state

3

Each KPA contains multiple questions.

  • Sum the scores for all questions within the KPA

  • Divide by the number of questions

Formula:

KPA Score = (Sum of Question Scores) Γ· (Number of Questions)

If a KPA has 4 questions scored:

4

Each domain consists of one or more KPAs.

  • Calculate the average of all KPA scores within the domain

Domain Score = (Sum of KPA Scores) Γ· (Number of KPAs)

Use the following ranges to determine maturity level:

Score Range
5
  • Highlight domains with higher maturity (strengths)

  • Identify domains with lower scores (priority gaps)

Maturity should be relatively balanced. Significant variation between domains may indicate:

  • Over-investment in technology without adoption

  • Conduct assessments collaboratively rather than individually

  • Document assumptions and rationale for each score

  • Repeat assessments periodically (e.g., annually)

  • Compare results over time to track progress

  • Use results to inform strategic planning and investment decisions

Manual self-assessment:

  • May be subjective without supporting evidence

  • Can vary depending on participant perspectives

  • Does not automatically generate reports or benchmarking

Provide Feedback

Purpose of Self-Assessment

Assessment Process

Good Practice for Self-Assessment

Limitations of Self-Assessment

Has limited interoperability with external partners
  • Uses SNOMED CT minimally for analytics and decision support

  • This reflects a typical provider organization, where adoption is driven by local clinical needs rather than enterprise-wide strategy.


    Question
    Selected Option
    Score

    Clinical Areas

    Partial – uneven coverage

    25

    Clinical Workflows

    Developing – partial workflow integration

    KPA Score = (25 + 25) Γ· 2 = 25


    Question
    Selected Option
    Score

    Governance Structure

    Basic governance

    25

    Strategic Alignment

    Informal discussions

    KPA Score = 25


    Question
    Selected Option
    Score

    Training Programs

    Structured programs

    50

    User Support

    Identified champions

    KPA Score = 50


    Question
    Selected Option
    Score

    Data Exchange

    Limited interoperability

    25

    Standards Alignment

    Incomplete mappings

    KPA Score = 25


    Question
    Selected Option
    Score

    Analytics Tools

    Basic analytics

    25

    Decision Support

    Limited tools

    KPA Score = 25


    Area
    Score
    Level

    Scope of Implementation

    25

    Level 1–2

    Governance & Strategy

    25

    Domain Score = (25 + 25 + 50 + 25 + 25) Γ· 5 = 30

    β†’ Level 1 – Basic (upper range)


    • Emerging training programs and internal expertise

    • Early clinical adoption in selected departments

    • Growing awareness of SNOMED CT benefits

    • Limited and inconsistent adoption across the organization

    • Lack of formal governance and strategy

    • Weak interoperability and standards alignment

    • Minimal use of SNOMED CT for analytics or decision support


    To progress to Level 2–3, the organization should:

    • Define roles and responsibilities

    • Develop an implementation roadmap

    • Align with organizational strategy

    • Roll out SNOMED CT across more departments

    • Standardize usage across systems

    • Embed SNOMED CT in clinical documentation and processes

    • Reduce reliance on free text

    • Align with standards (e.g., FHIR)

    • Improve data exchange with partners

    • Use SNOMED CT for reporting and quality improvement

    • Introduce basic dashboards and insights


    Provide Feedback

    Scenario

    Step 1: Score Key Questions

    KPA: Scope of SNOMED CT Implementation

    KPA: Governance and Strategy

    KPA: User Proficiency and Training

    KPA: Interoperability

    KPA: Analytics and Decision Support

    Step 2: Overall Maturity Level

    Interpretation

    Strengths

    Weaknesses

    Priority Actions

    1. Establish Governance

    2. Expand Adoption

    3. Improve Workflow Integration

    4. Strengthen Interoperability

    5. Build Analytics Capability

    Relies on semi-manual terminology update processes
  • Has limited advanced analytics and AI capabilities

  • This reflects a typical commercially mature product, where usability and core functionality are strong, but deeper terminology and data capabilities lag behind.


    Question
    Selected Option
    Score

    EHR Modules

    Comprehensive – most modules

    75

    Clinical Domains

    Moderate scope

    KPA Score = (75 + 50) Γ· 2 = 62.5


    Question
    Selected Option
    Score

    Update Processes

    Basic structured process (manual effort required)

    25

    Localization & Notification

    Limited localization

    KPA Score = 25


    Question
    Selected Option
    Score

    Search & Interface

    Intuitive interfaces (synonyms, suggestions)

    50

    Feedback & Metrics

    Metrics actively tracked

    KPA Score = 62.5


    Question
    Selected Option
    Score

    Data Exchange

    Standard-based integration (e.g., FHIR/HL7)

    50

    KPA Score = 50


    Question
    Selected Option
    Score

    Decision Support

    Defined tools (standard CDS features)

    50

    Analytics Capabilities

    Basic analytics (reporting only)

    KPA Score = (50 + 25) Γ· 2 = 37.5


    Area
    Score
    Level

    Scope of Implementation

    62.5

    Level 3

    Terminology Management

    25

    Domain Score = (62.5 + 25 + 62.5 + 50 + 37.5) Γ· 5 = 47.5

    β†’ Level 2 – Emerging (upper range)


    • Strong coverage across clinical modules

    • Good usability and user experience

    • Solid foundation for interoperability

    • Active use of user feedback for improvements

    • Weak terminology lifecycle management (updates, versioning, localization)

    • Limited automation in terminology provisioning

    • Basic analytics and limited decision support capabilities


    To progress to Level 3 – Advanced, the vendor should:

    • Implement automated SNOMED CT update pipelines

    • Introduce version control and release management

    • Improve localization and extension handling

    • Expand decision support capabilities

    • Introduce predictive and real-time analytics

    • Enable better use of coded data

    • Expand terminology services (value sets, mappings)

    • Strengthen semantic interoperability across systems


    Provide Feedback

    Scenario

    Step 1: Score Key Questions

    KPA: Scope of SNOMED CT Implementation

    KPA: Terminology Provisioning and Maintenance

    KPA: Usability and Tool Support

    KPA: Interoperability

    KPA: Advanced Decision Support and Analytics

    Step 2: Overall Maturity Level

    Interpretation

    Strengths

    Weaknesses

    Priority Actions

    1. Strengthen Terminology Management

    2. Enhance Analytics and CDS

    3. Improve Interoperability Depth

    25

    25

    50

    25

    25

    Level 1

    Training & Support

    50

    Level 2

    Interoperability

    25

    Level 1

    Analytics & CDS

    25

    Level 1

    Overall

    30

    Level 1 – Basic

    50

    25

    75

    25

    Level 1–2

    Usability

    62.5

    Level 3

    Interoperability

    50

    Level 2–3

    Analytics & CDS

    37.5

    Level 2

    Overall

    47.5

    Level 2 – Emerging

    Governance or strategy roles
    Interoperability specifications

    Assign the corresponding numerical score

    • Be evidence based: Avoid aspirational scoring

    • Score current state only: Not planned or future capabilities

    • Use consensus: Discuss differences and agree as a group

    • Be consistent: Apply the same interpretation across all KPAs

    If your organization sits between two options, select the lower score unless there is strong evidence to justify the higher level.

    50, 75, 50, 25

    KPA Score = (50 + 75 + 50 + 25) Γ· 4 = 50

    Maturity Level

    0

    Level 0 – None

    1–20

    Level 1 – Basic

    21–40

    Level 2 – Emerging

    41–60

    Level 3 – Advanced

    61–80

    Two approaches may be used:

    1. Weakest Domain Approach (Recommended for decision-making)

    • Overall maturity = lowest domain level

    • Ensures balanced capability across all areas

    2. Average Score Approach (Recommended for tracking progress)

    • Overall score = average of all domain scores

    • Provides a general view of maturity progression

    Both perspectives should be considered together.

  • Strong governance without implementation

  • Adoption without interoperability

  • Focus on:

    • Low-scoring domains

    • KPAs with the greatest impact on interoperability and data quality

    • Areas that enable progress across multiple domains

    Set realistic goals:

    • Short-term: Improve by one level in priority domains

    • Medium-term: Achieve balanced Level 3 or Level 4 maturity

    • Long-term: Progress toward Level 5 optimization

    Gather Supporting Evidence

    Scoring Individual Questions

    How to Score

    Calculating KPA Scores

    Method

    Example

    Determining Domain and Overall Maturity

    Domain Scores

    Mapping Scores to Maturity Levels

    Interpreting Results

    Identify Strengths and Gaps

    Assess Balance Across Domains

    Scoring Principles

    Overall Maturity

    Prioritize Improvement Areas

    Define Target Maturity

    Level 4 – Integrated

    81–100

    Level 5 – Optimizing

    Maturity Assessment for Members (National Release Center)

    This assessment is designed for Members (National Release Centers) responsible for national or regional SNOMED CT implementation, governance, and adoption .

    It enables evaluation of:

    • Adoption across affiliates

    • Governance and strategic alignment

    • Stakeholder engagement

    • National extension management

    • Secondary use of SNOMED CT

    The goal is to measure maturity, identify gaps, and support continuous improvement.


    This KPA evaluates the extent and success of SNOMED CT adoption across a Member’s target ecosystem (e.g., healthcare providers, institutions, affiliates).

    It focuses on:

    • Adoption coverage (how many organizations are using SNOMED CT)

    • Monitoring and measurement capabilities

    Higher maturity indicates broad adoption supported by structured tracking and continuous improvement strategies.

    1

    How would you describe the current level of affiliate adoption of SNOMED CT in your region?

    Consider what percentage of your target organizations (affiliates) are actively using SNOMED CT.

    Option
    Description
    Score
    Example

    This KPA assesses the organizational structures, policies, and strategic alignment that guide SNOMED CT adoption at a national level.

    It focuses on:

    • Governance frameworks

    • Roles and responsibilities

    • Alignment with national healthcare priorities

    Higher maturity reflects well-coordinated, adaptive governance embedded in national health strategies.

    1

    Is there a formal governance structure in place for managing SNOMED CT adoption?

    Evaluate how organized and structured governance and oversight mechanisms are.

    Option
    Description
    Score
    Example

    This KPA evaluates how effectively the Member engages and supports key stakeholders, including:

    • Healthcare providers

    • Government bodies

    • Professional associations

    • End-users

    It also assesses the availability of resources and support systems.

    Higher maturity indicates active collaboration, structured engagement strategies, and strong user support ecosystems.

    1

    How engaged are stakeholders in SNOMED CT adoption efforts?

    Consider the level of participation and collaboration across stakeholders.

    Option
    Description
    Score
    Example

    This KPA focuses on the management of national SNOMED CT extensions, including:

    • Localization

    • Translation

    • Content updates

    • Governance of national terminology

    Higher maturity reflects systematic, high-quality, and continuously evolving national content management processes.

    1

    Are processes in place for managing and updating national SNOMED CT content?

    Consider governance, editorial guidelines, and update cycles.

    Option
    Description
    Score
    Example

    This KPA evaluates how SNOMED CT supports secondary use of data, including:

    • Research

    • Analytics

    • Reporting

    • Decision support

    Higher maturity reflects advanced analytics, AI-driven insights, and integration into national health data strategies.

    1

    How effectively is SNOMED CT being used for secondary data purposes?

    Consider use in:

    • Research

    • Reporting


    0

    No affiliates using SNOMED CT

    0

    No awareness or adoption capability

    1

    <25% adoption

    25

    Limited and inconsistent uptake

    2

    25–75% adoption

    50

    Moderate progress, still scaling

    3

    75–95% adoption

    75

    Strong adoption, nearing full coverage

    4

    100% adoption

    90

    Full target population adoption

    5

    Advanced, continuously improved

    100

    Fully embedded with ongoing optimization

    2

    Monitoring and Metrics Strategy

    Question

    Is SNOMED CT adoption tracked and supported with metrics and monitoring strategies?

    Context

    Consider how adoption is measured, tracked, and supported across healthcare settings.

    Option
    Description
    Score
    Example

    0

    No governance structure

    0

    Ad hoc decision-making

    1

    Basic, inconsistent governance

    25

    Fragmented policies

    2

    Well-defined governance framework

    50

    Clear roles and policies

    3

    Comprehensive governance with reviews

    75

    Stakeholder involvement and audits

    4

    Continuously improved governance

    90

    Feedback-driven updates

    5

    Advanced continuous governance

    100

    Fully optimized governance model

    2

    Strategic Alignment

    Question

    Are strategic goals and governance frameworks aligned with national healthcare priorities?

    Context

    Consider alignment with:

    • National digital health strategies

    • EHR initiatives

    • Interoperability frameworks

    Option
    Description
    Score
    Example

    0

    No engagement

    0

    No adoption

    1

    Minimal engagement

    5

    Isolated efforts

    2

    Occasional engagement

    25

    Informal meetings

    3

    Structured involvement

    50

    Regular working groups

    4

    Comprehensive engagement strategy

    75

    Formal partnerships

    5

    Continuously refined engagement

    100

    Adaptive engagement model

    2

    Resources for End-Users

    Question

    Are resources and support available for end-users?

    Context

    Evaluate availability of:

    • Training materials

    • Documentation

    • Helpdesk/support channels

    Option
    Description
    Score
    Example

    0

    No processes

    0

    No extension exists

    1

    Ad hoc efforts

    25

    Unstructured updates

    2

    Structured processes

    50

    Editorial guidelines

    3

    Systematic processes

    75

    Governance and quality assurance

    4

    Dynamically updated processes

    90

    Continuous improvements

    5

    Advanced ecosystem

    100

    Fully optimized lifecycle

    Population health

    Analytics platforms

  • Policy and decision-making

  • Option
    Description
    Score
    Text

    0

    No secondary use

    0

    Only primary documentation

    KPA: Growth and Adoption

    Number of Affiliates vs Target

    Question

    Context

    KPA: Governance and Strategy

    Governance Structure

    Question

    Context

    KPA: Stakeholder Engagement

    Stakeholder Involvement

    Question

    Context

    KPA: National Extension Management

    National Extension Processes

    Question

    Context

    KPA: Secondary Use

    Use for Secondary Data

    Question

    Context

    Provide Feedback

    Maturity Assessment for Vendors/ Software Products

    This assessment is designed for Vendors and Software Product Providers that develop and deliver systems incorporating SNOMED CT (e.g., EHRs, clinical platforms, decision support tools) .

    It enables evaluation of:

    • Breadth of SNOMED CT implementation across products

    • Terminology management capabilities

    • Usability and tooling for end-users

    Occasional alignment

    25

    Informal or inconsistent efforts

    2

    Documented and aligned strategy

    50

    Formal plans exist

    3

    Integrated with national initiatives

    75

    Embedded in healthcare programs

    4

    Dynamically updated strategies

    90

    Regular reviews and updates

    5

    Advanced continuous alignment

    100

    Fully adaptive strategic model

    Basic resources

    25

    Limited documentation

    2

    Structured resources

    50

    FAQs and support channels

    3

    Comprehensive resources

    75

    Training + documentation

    4

    Continuously improved resources

    90

    Feedback-driven updates

    5

    Advanced ecosystem

    100

    Fully optimized support

    0

    No monitoring

    0

    No tracking mechanisms

    1

    Minimal monitoring

    25

    Limited tracking in isolated settings

    2

    Structured metrics tracking

    50

    Affiliate and hospital usage tracked

    3

    Monitoring supported by education initiatives

    75

    Training programs linked to adoption tracking

    4

    Dynamically improved monitoring

    90

    Feedback-driven improvements

    5

    Advanced continuous monitoring

    100

    Fully optimized monitoring ecosystem

    0

    No documented goals

    0

    No structured alignment

    0

    No resources

    0

    No support systems

    1

    Initial attempts

    25

    Limited impact

    2

    Basic analytics

    50

    Reporting and dashboards

    3

    Advanced use cases

    75

    Predictive analytics, CDS

    4

    Continuously refined

    90

    AI-driven insights

    5

    Advanced ecosystem

    100

    Fully optimized data use

    1

    1

    Interoperability and data exchange

  • Use of analytics and decision support

  • The objective is to assess product maturity, ensure alignment with best practices, and support continuous improvement.


    This KPA evaluates how extensively SNOMED CT is embedded across software products, focusing on:

    • Coverage across EHR modules

    • Breadth across clinical domains

    Higher maturity indicates enterprise-wide, consistent integration of SNOMED CT, enabling semantic interoperability and comprehensive clinical data representation.

    1

    EHR Application Modules

    Question

    Across how many EHR application modules is SNOMED CT currently implemented?

    Context

    EHR modules include:

    • Patient summary

    • Problem lists

    • Orders

    • Results

    • Clinical documentation

    • Decision support

    • Analytics

    Option
    Description
    Score
    Example
    2

    Across how many clinical domains is SNOMED CT currently applied?

    Clinical domains include:

    • Diagnoses

    • Procedures

    This KPA assesses how effectively SNOMED CT is managed, updated, and delivered within the product, including:

    • Update processes

    • Version control

    • Localization and user communication

    Higher maturity reflects automated, reliable, and transparent terminology lifecycle management.

    1

    Update Processes

    Question

    How structured and automated are the processes for updating SNOMED CT content?

    Context

    Consider how updates are:

    • Retrieved

    • Reviewed

    • Applied

    • Controlled

    Option
    Description
    Score
    Example
    2

    How effectively are SNOMED CT updates localized and communicated to users?

    Includes:

    • Regional adaptations

    • Extensions

    This KPA evaluates how effectively SNOMED CT is exposed to end-users through product design, focusing on:

    • Search functionality

    • Interface usability

    • Feedback and improvement mechanisms

    Higher maturity reflects intuitive, intelligent, and adaptive user experiences that enhance usability and data quality.

    1

    Search and Interface Usability

    Question

    How user-friendly are the search tools and interfaces for SNOMED CT?

    Context

    Evaluate ease of:

    • Searching

    • Selecting

    • Navigating terminology

    Option
    Description
    Score
    Example
    2

    How effectively is user feedback integrated to improve tool usability?

    Consider:

    • Feedback collection

    • Metrics tracking

    This KPA measures the ability of the product to exchange SNOMED CT-coded data across systems, ensuring:

    • Standards compliance

    • Data consistency

    • Interoperability readiness

    Higher maturity reflects seamless, real-time, standards-based data exchange.

    1

    Data Exchange

    Question

    How effectively does your system support data exchange using SNOMED CT?

    Context

    Consider integration with:

    • External systems

    • Standards (e.g., HL7, FHIR)

    Option
    Description
    Score
    Example

    This KPA evaluates how SNOMED CT is leveraged within products for:

    • Clinical decision support

    • Analytics and reporting

    • AI-driven insights

    Higher maturity reflects intelligent, data-driven systems that enhance clinical outcomes and operational efficiency.

    1

    Decision Support Integration

    Question

    How well are decision support tools integrated with SNOMED CT?

    Context

    Includes:

    • Alerts

    • Order sets

    • Risk assessments

    Option
    Description
    Score
    Example
    2

    What level of analytics capabilities are provided using SNOMED CT?

    Consider:

    • Reporting

    • Dashboards

    Provide Feedback

    KPA: Scope of SNOMED CT Implementation

    KPA: Terminology Provisioning and Maintenance

    KPA: Usability and Tool Support

    KPA: Interoperability

    KPA: Advanced Decision Support and Analytics

    Maturity Assessment for User Organizations

    This assessment is designed for User Organizations (e.g., healthcare providers, hospitals, government agencies) that implement SNOMED CT within their systems and workflows .

    It enables organizations to evaluate:

    • Clinical adoption and workflow integration

    • Governance and strategic alignment

    • User capability and training

    • Interoperability readiness

    • Use of analytics and decision support

    The objective is to assess maturity, identify gaps, and guide continuous improvement in clinical terminology use.


    This KPA evaluates how extensively SNOMED CT is implemented across clinical areas and embedded into workflows.

    It focuses on:

    • Breadth of adoption across departments and care settings

    • Depth of integration into clinical processes

    Higher maturity indicates enterprise-wide adoption with deep workflow integration, supporting consistent clinical documentation and care delivery.

    1

    In how many clinical areas or care settings is SNOMED CT currently used?

    Clinical areas may include primary care, emergency, radiology, pathology, pharmacy, mental health, and specialty services.

    Option
    Description
    Score
    Example

    This KPA assesses the organizational structures, policies, and strategic alignment guiding SNOMED CT implementation.

    It focuses on:

    • Governance frameworks

    • Roles and accountability

    • Strategic planning and alignment

    Higher maturity reflects well-defined governance integrated into organizational and digital health strategies.

    1

    What is the state of governance structures for SNOMED CT adoption?

    Consider ownership, roles, responsibilities, and oversight mechanisms supporting SNOMED CT implementation.

    Option
    Description
    Score
    Example

    This KPA evaluates how well users are trained, supported, and empowered to use SNOMED CT effectively.

    It focuses on:

    • Training programs

    • Knowledge dissemination

    • Internal champions and expertise

    Higher maturity indicates a knowledgeable workforce supported by structured training and expert networks.

    1

    What level of training is provided to users on SNOMED CT?

    Consider the availability, consistency, and quality of training provided to different user groups.

    Option
    Description
    Score
    Example

    This KPA measures the ability to exchange SNOMED CT-coded data across systems.

    It focuses on:

    • Data exchange capabilities

    • Standards alignment

    Higher maturity reflects seamless, standards-based interoperability across healthcare systems.

    1

    What is the level of SNOMED CT integration for data exchange?

    Consider how SNOMED CT-coded data is exchanged within and across systems, including reliability and coverage.

    Option
    Description
    Score
    Example

    This KPA evaluates how SNOMED CT is used to support analytics, reporting, and clinical decision support.

    It focuses on:

    • Clinical analytics

    • Reporting

    • Decision support systems

    Higher maturity reflects data-driven healthcare supported by predictive analytics and real-time clinical guidance.

    1

    How effectively are analytics tools using SNOMED CT data?

    Consider how SNOMED CT data is used for reporting, analysis, and insight generation.

    Option
    Description
    Score
    Example

    Very limited – 1–2 modules

    5

    Pilot/testing stages

    2

    Partial – uneven implementation

    25

    Limited modules (e.g., diagnoses only)

    3

    Broad – several major modules

    50

    Used in documentation, orders, etc.

    4

    Comprehensive – most modules

    75

    Covers most functional areas

    5

    Fully integrated enterprise-wide

    100

    All modules consistently use SNOMED CT

    Medications
  • Laboratory findings

  • Anatomy

  • Organisms

  • Option
    Description
    Score
    Example

    0

    No

    0

    SNOMED CT not used

    Manual and inconsistent

    5

    No structured process

    2

    Basic structured process

    25

    Manual effort required

    3

    Standardized with version control

    50

    Scheduled updates

    4

    Partially automated

    75

    Automated retrieval + tracking

    5

    Fully automated and seamless

    100

    Continuous deployment

    User notifications
    Option
    Description
    Score
    Example

    0

    No localization or notifications

    0

    No adaptation or communication


    Basic and cumbersome

    5

    Manual browsing

    2

    Basic search with filters

    25

    Limited usability

    3

    Intuitive interfaces

    50

    Synonyms and suggestions

    4

    Advanced tools (NLP)

    75

    Intelligent search

    5

    AI-driven adaptive system

    100

    Personalized suggestions

    Continuous improvement
    Option
    Description
    Score
    Example

    0

    No feedback tracking

    0

    No mechanisms


    Non-standard exchange

    2

    Standard-based integration

    50

    FHIR/HL7 support

    3

    Monitored and optimized

    75

    Active management

    4

    Seamless real-time exchange

    90

    Automated processes

    5

    Advanced ecosystem

    100

    Continuous improvement

    Limited integration

    25

    Inconsistent usage

    2

    Defined tools

    50

    Standard CDS features

    3

    Measured effectiveness

    75

    Performance tracking

    4

    Real-time adaptive tools

    90

    Dynamic recommendations

    5

    Advanced ecosystem

    100

    Continuous optimization

    Predictive analytics
    Option
    Description
    Score
    Example

    0

    No analytics

    0

    No structured data use

    0

    No

    0

    SNOMED CT not used

    0

    No implementation

    0

    SNOMED CT not used

    0

    No implementation

    0

    SNOMED CT not available

    0

    No data exchange

    0

    No interoperability

    1

    Limited integration

    0

    No integration

    0

    No decision support

    Clinical Domains

    Question

    Context

    Localization and Notification

    Question

    Context

    Feedback and Usability Metrics

    Question

    Context

    Analytics Capabilities

    Question

    Context

    1

    1

    1

    25

    1

    0

    None

    0

    No SNOMED CT use in any clinical area

    1

    Limited – 1–2 areas

    25

    Used only in one or two departments

    2

    Partial – uneven coverage

    50

    Used in some departments but not consistently

    3

    Broad – several major areas

    75

    Used across multiple core clinical services

    4

    Comprehensive – most areas

    90

    Used in most departments

    5

    Fully integrated enterprise-wide

    100

    Used consistently across all relevant areas

    2

    Clinical Workflows

    Question

    How extensively is SNOMED CT embedded in clinical workflows and processes?

    Context

    Workflows include clinical documentation, orders, procedures, care plans, reporting, and decision support.

    Option
    Description
    Score
    Example

    0

    No governance

    0

    No defined ownership or oversight

    1

    Basic governance

    25

    Informal or fragmented governance

    2

    Established frameworks

    50

    Defined roles and policies exist

    3

    Comprehensive governance

    75

    Formal governance with oversight mechanisms

    4

    Continuously improved governance

    90

    Governance regularly reviewed and improved

    5

    Advanced governance model

    100

    Fully optimized and adaptive governance system

    2

    Strategic Alignment

    Question

    Are strategic plans for SNOMED CT documented and reviewed?

    Context

    Consider alignment with organizational priorities, digital health strategies, and clinical transformation initiatives.

    Option
    Description
    Score
    Example

    0

    No training

    0

    No training available

    1

    Basic, inconsistent training

    25

    Limited or one-off training

    2

    Structured programs

    50

    Formal onboarding training

    3

    Comprehensive training

    75

    Regular training and updates

    4

    Continuously improved training

    90

    Training improved based on feedback

    5

    Advanced training ecosystem

    100

    Continuous, role-based learning programs

    2

    User Support / Champions

    Question

    Are there champions or proficient users to support SNOMED CT adoption?

    Context

    Consider whether there are designated individuals or roles that promote, support, and guide SNOMED CT use.

    Option
    Description
    Score
    Example

    0

    No data exchange

    0

    No structured data exchange

    1

    Limited interoperability

    25

    Inconsistent or partial exchange

    2

    Select system integration

    50

    Reliable exchange in some interfaces

    3

    Seamless exchange

    75

    Standards-based interoperability

    4

    Continuously refined

    90

    Exchange processes regularly improved

    5

    Advanced ecosystem

    100

    Fully optimized, scalable interoperability

    2

    Interoperability Standards

    Question

    Are interoperability processes aligned with national or international standards?

    Context

    Consider the use of recognized standards and consistency of implementation across systems.

    Option
    Description
    Score
    Example

    0

    No analytics

    0

    No use of SNOMED CT data

    1

    Basic analytics

    25

    Simple reporting

    2

    Actionable insights

    50

    Supports decision-making

    3

    Predictive analytics

    75

    Trend analysis and forecasting

    4

    Real-time insights

    90

    Near real-time analytics

    5

    Advanced ecosystem

    100

    Fully optimized analytics environment

    2

    Decision Support

    Question

    Are decision support tools integrated with SNOMED CT?

    Context

    Consider how SNOMED CT is used within clinical decision support systems and workflows.

    Option
    Description
    Score
    Example

    KPA: Scope of SNOMED CT Implementation

    Clinical Areas

    Question

    Context

    KPA: Governance and Strategy

    Governance Structure

    Question

    Context

    KPA: User Proficiency and Training

    Training Programs

    Question

    Context

    KPA: Interoperability

    Data Exchange

    Question

    Context

    KPA: Analytics and Decision Support

    Analytics Tools

    Question

    Context

    Provide Feedback

    1

    Single domain

    5

    Only one data type

    2

    Narrow scope

    25

    Few domains

    3

    Moderate scope

    50

    Several domains

    4

    Broad scope

    75

    Most domains covered

    5

    Comprehensive

    100

    All domains consistently covered

    1

    Limited localization

    25

    Inconsistent updates

    2

    Structured localization

    50

    Standard notifications

    3

    Systematic and proactive

    75

    Reliable communication

    4

    Real-time notifications

    90

    Context-aware updates

    5

    Advanced continuous improvement

    100

    Fully adaptive system

    1

    Occasional feedback

    25

    Inconsistent use

    2

    Feedback informs improvements

    50

    Regular updates

    3

    Metrics actively tracked

    75

    Data-driven improvements

    4

    Real-time feedback loops

    90

    Continuous optimization

    5

    Advanced continuous improvement

    100

    Fully adaptive system

    1

    Basic analytics

    25

    Simple reports

    2

    Actionable insights

    50

    Decision support

    3

    Advanced analytics

    75

    Predictive models

    4

    Real-time AI analytics

    90

    ML-driven insights

    5

    Advanced ecosystem

    100

    Fully optimized analytics

    0

    None

    0

    No integration into workflows

    1

    Minimal use (1–2 workflow areas)

    25

    Used in isolated processes only

    2

    Developing

    50

    Partially integrated into workflows

    3

    Established

    75

    Used in key workflows such as documentation and ordering

    4

    Comprehensive

    90

    Embedded across most workflows

    5

    Optimized

    100

    Fully embedded and continuously improved

    0

    No documented goals

    0

    No strategy or roadmap

    1

    Informal discussions

    25

    Ad hoc or informal planning

    2

    Documented strategy

    50

    Defined implementation plan

    3

    Reviewed and refined

    75

    Strategy reviewed periodically

    4

    Dynamically updated

    90

    Strategy updated based on changing priorities

    5

    Advanced continuous alignment

    100

    Fully integrated into organizational strategy

    0

    No support

    0

    No internal expertise available

    1

    Minimal support

    25

    Informal or ad hoc support

    2

    Identified champions

    50

    Designated support roles exist

    3

    Active champions

    75

    Champions actively support adoption

    4

    Advanced support roles

    90

    Dedicated terminology or support roles

    5

    Fully optimized ecosystem

    100

    Continuous expert support and knowledge sharing

    0

    No standards

    0

    No alignment with standards

    1

    Incomplete mappings

    25

    Partial or inconsistent mappings

    2

    Partially standardized

    50

    Some compliance with standards

    3

    Monitored and improved

    75

    Standards regularly reviewed and improved

    4

    Fully reliable processes

    90

    Consistent, reliable implementation

    5

    Advanced ecosystem

    100

    Fully optimized standards alignment

    0

    No decision support

    0

    No CDS capability

    1

    Limited tools

    25

    Partial or inconsistent use

    2

    Workflow support

    50

    Used in key clinical workflows

    3

    Measured effectiveness

    75

    CDS performance monitored

    4

    Real-time decision support

    90

    Context-aware guidance

    5

    Advanced ecosystem

    100

    Fully optimized CDS environment