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Maturity Levels

Overview

The Implementation Maturity Framework (IMF) provides a consistent yet flexible model for assessing how SNOMED CT is adopted and used across the healthcare ecosystem.

The general maturity levels provide a shared foundation for assessing SNOMED CT implementation and ensure consistency across the ecosystem. However, their application varies by stakeholder, reflecting different roles, responsibilities, and objectives.

  • Members (National Release Centers) apply the maturity levels at a national or regional level, focusing on governance frameworks, policy alignment, infrastructure, and the breadth of adoption across affiliates and healthcare systems.

  • User Organizations apply the maturity levels to clinical and operational implementation, including how SNOMED CT is embedded within systems, integrated into workflows, and used to support care delivery, reporting, and decision-making.

  • Vendors / Software Providers apply the maturity levels to the capabilities of their products or platforms, such as terminology integration, usability, interoperability, and support for analytics and decision support.

While each stakeholder group uses tailored criteria and assessment questions, they remain aligned to the same overarching maturity scale. This ensures:

  • A common language for benchmarking and comparison

  • Alignment across the ecosystem

  • Support for coordinated progress toward higher maturity

This matrix below provides a side-by-side view of SNOMED CT implementation maturity across Members, User Organizations, and Vendors, using a common set of levels from None to Optimizing. It highlights how each stakeholder progresses along the same maturity scale while focusing on different responsibilities - national adoption, clinical use, and product capability.

The matrix supports comparison, alignment, and a shared understanding of how coordinated advancement across stakeholders enables effective, interoperable, and data-driven healthcare systems.

Level
Members
User Organizations
Vendors

Awareness exists, informal discussions, no national program

Limited use in isolated areas, minimal workflow integration

Basic functionality in limited modules, inconsistent implementation

Level 2 – Emerging

Strategy forming, pilots underway, early governance

Use in selected departments, early workflow integration, basic training

Implemented in some modules, basic search/tools, early interoperability

Level 3 – Advanced

Expanding adoption, governance established, monitoring introduced

Regular use in key workflows, structured governance and training

Integrated across core features, improved usability, standards-based interoperability

Level 4 – Integrated

Widespread national adoption, strong governance, aligned with national strategy

Enterprise-wide implementation, interoperability, analytics and decision support

Broad implementation, advanced usability (e.g., NLP), integrated analytics and CDS

Level 5 – Optimizing

Fully optimized national ecosystem, advanced secondary use, global leadership

Fully embedded, AI-driven insights, continuous improvement

Intelligent platform, AI-driven features, real-time interoperability, continuous innovation

Level 0 – None

No national activity, no governance, no awareness

No use of SNOMED CT, reliance on free text/local codes

No SNOMED CT support, no terminology integration

Maturity Level Descriptions

These levels provide a common foundation for assessing SNOMED CT implementation maturity, regardless of stakeholder type. Each level represents a progression in capability, structure, and value realization.


Level 0 – None

  • No awareness or use of SNOMED CT

  • No governance, strategy, or supporting infrastructure

  • Clinical or operational data captured using free text or local codes only

  • No capability for interoperability or standardized data exchange


  • Limited awareness or early understanding of SNOMED CT

  • Minimal or experimental use in isolated areas

  • No formal governance, strategy, or implementation roadmap

  • Use is inconsistent and not embedded in workflows


  • Initial strategy and planning activities underway

  • Pilot projects or early implementations in selected areas

  • Early governance structures and roles being defined

  • Growing stakeholder awareness and engagement


  • Broader implementation across systems, departments, or affiliates

  • SNOMED CT integrated into key workflows and operational processes

  • Established governance, policies, and maintenance practices

  • Training and support mechanisms in place


  • Widespread, consistent adoption across the organization or ecosystem

  • Interoperability enabled through alignment with standards (e.g., HL7, FHIR)

  • Strong governance with monitoring, quality assurance, and performance tracking

  • SNOMED CT data actively used for analytics and decision support


  • Fully embedded and sustained use across all systems and workflows

  • Advanced analytics, real-time decision support, and AI-driven capabilities

  • Continuous improvement embedded in governance and operations

  • High-quality, interoperable data supporting research, policy, and innovation

SNOMED CT Implementation Maturity Matrix

Provide Feedback

Level 1 – Basic

Data increasingly used for reporting and operational insights

Measurable improvements in data quality and outcomes

Leadership in terminology management and best practices

Level 1 – Basic

Level 2 – Emerging

Level 3 – Advanced

Level 4 – Integrated

Level 5 – Optimizing

Maturity Levels for Members (National Release Center)

The SNOMED CT Implementation Maturity Levels for Members (National Release Centers), highlights how adoption evolves at a national or regional level. It shows the progression from no coordinated activity to a fully optimized ecosystem where SNOMED CT is widely implemented, governed, and leveraged for advanced use. The model emphasizes how Members can progressively strengthen governance frameworks, expand adoption across affiliates, align with national health strategies, and enable interoperability and secondary use to support data-driven healthcare at scale.

Maturity Level Descriptions

Level 0 – None

  • No national adoption initiatives or formal recognition of SNOMED CT

  • No governance structures, policies, or assigned responsibilities

  • No awareness, capability, or stakeholder engagement

  • Health data primarily uses local or non-standardized terminologies

  • No infrastructure or support for terminology services


  • Awareness of SNOMED CT exists at a national level

  • Limited or informal discussions among key stakeholders

  • No coordinated national program or implementation roadmap

  • Minimal engagement with international standards or communities


  • National strategy for SNOMED CT defined or in development

  • Initial pilot projects or early adopters (e.g., selected organizations)

  • Early governance structures, roles, and responsibilities beginning to form

  • Initial stakeholder engagement and awareness-building activities


  • Increasing number of affiliates actively using SNOMED CT

  • Formal governance structures established, including policies and oversight

  • National guidance, standards, and support resources available

  • Monitoring and reporting mechanisms introduced to track adoption


  • Majority of target organizations adopting and using SNOMED CT consistently

  • Strong governance with active stakeholder participation

  • Alignment with national digital health strategies and regulatory frameworks

  • Interoperability enabled across systems through standardized implementation


  • Full national adoption across affiliates and healthcare sectors

  • Continuous monitoring, evaluation, and improvement embedded in governance

  • Mature infrastructure supporting terminology services and national extensions

  • Advanced secondary use of data (analytics, research, population health, AI)

Provide Feedback

Maturity Levels for User Organizations

This SNOMED CT Implementation Maturity Levels for User Organizations (Healthcare Providers), shows how the use of SNOMED CT evolves within clinical and operational environments. It outlines the progression from no use of standardized terminology to fully integrated, data-driven organizations where SNOMED CT is embedded across workflows, systems, and decision-making processes. The model highlights how healthcare providers can progressively enhance governance, user adoption, interoperability, and data use to support improved care delivery, analytics, and continuous improvement.

Maturity Level Descriptions
  • No use of SNOMED CT in clinical or operational systems

  • Reliance on free text or local, non-standard codes

  • No governance, training, or implementation strategy

Provide Feedback

Early understanding of potential benefits, but no structured action

Exploration of infrastructure needs (e.g., terminology services, extensions)

Training programs and stakeholder engagement initiatives in place

  • Early interoperability initiatives emerging across systems

  • Measurable improvements in data quality, consistency, and exchange

  • SNOMED CT used for analytics, reporting, and decision-making

  • Strong ecosystem collaboration across stakeholders

  • Recognized leadership in terminology governance and international best practices

  • Level 1 – Basic

    Level 2 – Emerging

    Level 3 – Advanced

    Level 4 – Integrated

    Level 5 – Optimizing

  • No capability to support standardized data capture or interoperability


    • Limited awareness and minimal use in isolated areas

    • SNOMED CT used experimentally or for specific use cases only

    • Minimal integration into clinical workflows

    • No structured governance, standards, or training programs


    • SNOMED CT used in selected departments or systems

    • Early integration into clinical workflows (e.g., documentation, problem lists)

    • Initial governance structures and guidance beginning to form

    • Basic training and user support introduced

    • Growing awareness of benefits for data quality and reporting


    • Regular use across key clinical workflows and systems

    • SNOMED CT integrated into documentation, ordering, and reporting processes

    • Established governance, policies, and maintenance practices

    • Structured training programs and user support in place

    • Data used for reporting, quality improvement, and operational insights


    • Enterprise-wide, consistent implementation across clinical areas

    • Seamless interoperability with internal and external systems

    • Strong governance with monitoring, quality assurance, and optimization

    • SNOMED CT actively used for analytics and clinical decision support

    • Measurable improvements in care quality, efficiency, and outcomes


    • Fully embedded use across all workflows and systems

    • Real-time decision support and AI-driven insights using SNOMED CT data

    • Continuous improvement driven by performance monitoring and feedback

    • High-quality, interoperable data supporting research and population health

    • Strong alignment with national and international standards and best practices

    Level 0 – None

    Level 1 – Basic

    Level 2 – Emerging

    Level 3 – Advanced

    Level 4 – Integrated

    Level 5 – Optimizing

    Maturity Levels for Vendors / Software Products

    The SNOMED CT Implementation Maturity Levels for Vendors and Software Products provides a structured view of how terminology capabilities evolve within digital health solutions. It outlines the progression from no support for SNOMED CT to fully optimized, intelligent platforms that leverage advanced analytics, interoperability, and AI-driven features. The model highlights how vendors can incrementally enhance product functionality, usability, and integration to better support healthcare organizations in delivering high quality, standardized, and data-driven care.

    Maturity Level Descriptions

    • No SNOMED CT functionality within the product

    • No terminology integration or support for standardized coding

    Provide Feedback

    Data captured as free text or using proprietary/local codes only
  • No capability to support interoperability or structured data exchange


    • Limited SNOMED CT support with minimal functionality

    • Basic coding capabilities implemented in isolated modules

    • Inconsistent or partial implementation across the product

    • Limited usability and no advanced tooling or integration


    • SNOMED CT implemented in selected modules or features

    • Basic tooling available (e.g., search, selection, simple validation)

    • Early support for interoperability standards (e.g., basic mappings)

    • Initial improvements in usability and structured data capture


    • SNOMED CT integrated across core product features and workflows

    • Improved usability with structured data capture and navigation

    • Support for standards-based interoperability (e.g., HL7, FHIR)

    • Established processes for terminology updates and maintenance

    • Product supports reporting and basic analytics use cases


    • Broad and consistent implementation across all relevant modules

    • Advanced usability features (e.g., intelligent search, NLP, suggestions)

    • Integrated decision support and analytics capabilities

    • Optimized interoperability with external systems and platforms

    • Strong terminology management, versioning, and update processes


    • Fully integrated SNOMED CT across all product areas and functionalities

    • AI-driven features, personalization, and context-aware assistance

    • Real-time interoperability and advanced analytics capabilities

    • Continuous product improvement based on usage data and feedback

    • Leadership in innovation, supporting advanced clinical and operational use cases

    Level 0 – None

    Level 1 – Basic

    Level 2 – Emerging

    Level 3 – Advanced

    Level 4 – Integrated

    Level 5 – Optimizing